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Refund Policy

R&R Cerakote Refund Policy 

  1. Gunsmithing Services: 
  • Due to the custom nature of gunsmithing work, refunds are generally not issued once services have commenced. 
  • If a project is cancelled before work begins, a full refund will be provided. 
  • If an issue arises with completed work, we will work with the customer to rectify the problem within a reasonable timeframe. 
  1. Cerakote Services: 
  • Cerakote application is a permanent finish. Refunds are not offered once the application process is complete. 
  • We will work with the customer to ensure color and finish satisfaction before final curing. 
  1. Firearms and Ammunition Sales: 
  • New firearms may be returned within 10 days of purchase with original receipt, in new and unfired condition, for a full refund, less a 25% restocking fee. 
  • Used firearms and ammunition sales are final. 
  1. Firearm Transfers: 
  • Transfer fees are non-refundable once the transfer process has begun.
  1. Estate Firearm Appraisals: 
  • Appraisal fees are non-refundable once the appraisal has been completed.
  1. Special Orders: 
  • Special order items are non-refundable. 
  1. Exceptions: 
  • In the event of manufacturer defects or errors on our part, we will work with the customer to provide a replacement, repair, or refund.