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Refund Policy
R&R Cerakote Refund Policy
Gunsmithing Services:
Due to the custom nature of gunsmithing work, refunds are generally not issued once services have commenced.
If a project is cancelled before work begins, a full refund will be provided.
If an issue arises with completed work, we will work with the customer to rectify the problem within a reasonable timeframe.
Cerakote Services:
Cerakote application is a permanent finish. Refunds are not offered once the application process is complete.
We will work with the customer to ensure color and finish satisfaction before final curing.
Firearms and Ammunition Sales:
New firearms may be returned within 10 days of purchase with original receipt, in new and unfired condition, for a full refund, less a 25% restocking fee.
Used firearms and ammunition sales are final.
Firearm Transfers:
Transfer fees are non-refundable once the transfer process has begun.
Estate Firearm Appraisals:
Appraisal fees are non-refundable once the appraisal has been completed.
Special Orders:
Special order items are non-refundable.
Exceptions:
In the event of manufacturer defects or errors on our part, we will work with the customer to provide a replacement, repair, or refund.